Budget cuts, especially when they relate to labour cuts, have dramatically unkind impacts on the people in your organisation, their morale, the ability to get the work done. They result in long-term hardship to your people (or former people in the case of labour cuts) and their families, as well as having a broader impact on customers and communities. History tells us that budget cuts are often the beginning of the end for companies, leading to eventual closure, takeover or liquidation.
Instead, she set about making a documentary called Baby, Let Your Hair Hang Down and started working with children who suffer from alopecia. She researched the identity and image problems children suffer as a result of the disease, which can lead to bullying and trauma. This is all on top of continuing her usual work.
Michelle and I have finished delivering our contribution to the National Seminar Series (NSS) run by the Australian Institute of Architects, slightly later than expected because of volcanic ash. We would like to thank everyone who participated for creating a great experience. We really enjoyed ourselves as we conducted two-hour seminars on creative practice management. [...]
The key is to avoid your business being a slave to the product. Driving your business by your value proposition that delights your customers and clients is a better way to avoid the “dog house” – or to make the dog house a successful business proposition!
How does a banana cake help us understand more about leadership? It starts with not following the recipe.
Many organisations have failed to see scenario planning as a wonderful method for strategy thinking and planning, yet experience demonstrates that scenario planning produces innovative, practical, inspirational plans that focus on delighting customers and clients.
Michelle and I are constantly looking to new ideas that may help organisations reach their true goals, not just their financial results. We know you want more, including a great lifestyle for you and your people and customers who find it a pleasure to experience your products and services.
I remember well the stunned reaction of a senior management team when I presented a detailed strategy and action plan that eliminated my own role from the organisation. Before the presentation, I was seen to be talking to a lot of people at all levels of the organisation, therefore I was plotting. It never occured to any of them I would advise they change the nature of my own position and employ a person more suitable to the needs of the organisation.
All relationships are based on communications, but you don’t just tell things to people, you also listen to them. You do this in your personal and social life, you must do it in your professional life as well. Many organisations are terrible listeners because they confuse the need to listen with the action of failing to take decisions or the perception of lack of leadership. Great leaders listen.
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