Tag Archives: communications

Plausible Deniability 101: lessons in avoiding accountability

What symptoms of Plausible Deniability-itis have you witnessed? Is it happening in your business and you haven’t noticed or admitted it yet? Here’s some lessons for those of you who want to avoid accountability and climb the corporate ladder.

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The theory of organisations, management and leadership

The theory of organisations, management and leadership

Drucker made it clear that leaders, managers, academics and researchers in the fields of organisations, management, communication and change need to challenge the very foundations and assumptions of their work. Roddick said “we went looking for employees, but people turned up instead.” The starting points for all organisations are people and values.

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Introducing Radical Management to ACPSEM

Introducing Radical Management to ACPSEM

I was taken by the description to come out of the Stoos gathering, that “organisations can become learning networks of individuals creating value and that the role of leaders should include the stewardship of the living rather than the management of the machine.”

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Holly

Treat the symptom, NOW!

Whether it be medical science, veterinary science, business management or accounting, we regularly hear ‘fix the cause’. Yet an immediate intervention to treat the symptom is often helpful (perhaps even essential) before the cause can be effectively attended.

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The Influence of Key Stakeholders

Over the last fifty years, the range of key stakeholders for most corporations has been expanding. Corporate responsibility expectations are changing as a result of the influence of key stakeholders, with the consequence of potentially limiting the ability of shareholders and managers to operate in their preferred environment. In the meantime, the more traditional key stakeholders, shareholders, clients, customers, suppliers and staff, are asking for more involvement in organisational operations.

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Asia_Pacific Map

Transactional Relationships – Is this still the Australian way in Asia?

It is important that as Australia creates its strategy for the Asian Century we realise we are well beyond the transactional relationships that apparently continue to occupy the minds of those in government, business and media. Australia needs to work hard to move from the little lot down the road to become part of Asia’s back yard.

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Guess who’s coming to dinner – the Power of Dialogue

Guess who’s coming to dinner – the Power of Dialogue

I would love to set up the modern equivalent of an ancient concept – a space for dialogues that allow us to challenge our own concepts, create and define our real values and philosophies, and better understand the power of diversity. I would love to set up a Google+ circle that allows a number of excellent business thinkers and leaders to ask each other questions and respectfully listen to each other over months and years as we take the voyage of exploration through this complex world

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Vacuums

Vacuums

Vacuums are best used for dust, rather than as communication philosophies for virtual teams.

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PR Warrior Guest Post

PR Warrior Guest Post

This week, I was asked to write a guest post for the PR Warrior, arguably Australia’s most influential communication blog site and one of the Smart Business top 25 business blogs in Australia. The invitation came to celebrate the release of The Leader’s Beacon: The 55-minute guide to Leadership Communication. The PR Warrior, whose identity [...]

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Expectations and Aspirations

The first time I was involved in preparing a major tender from the bidder’s side, I learnt the benefits of taking an aspirational approach rather than an expectational approach. Ensuring that you keep values and aspirations front and centre is an approach that has attracted plenty of attention and praise. Continually communicating your boundaries and being content to meet expectations makes the customer feel as though you are an impersonal organisation, not willing to help individuals unless they meet your terms. That is never a great feeling for a customer to have.

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